After almost 2 decades of dedicated experience in Point of Sale industry, our reputation shines out especially when our professional services are offered with systems purchased together. Our service options include on/off site installation, end user customized training sessions, 24/7 dedicated technical support, as well as customization and development services. Our highly trained technicians take their jobs seriously and demonstrate their "whatever it takes" spirit in order to ensure that your system operates smoothly, maximizing functionality and profits while minimizing worries and costly downtime. It's our promise to make that extra effort beyond what's expected.
Again, our reputation relies on the quality of our professional services. Our technical support has been driving our business in a significant portion. As a result, more than 40 percent of our new clients are registered by our existing customers’ referrals. We are committed to providing you fast and knowledgeable support for your point-of-sale system.
Our regular support hours are Monday through Friday, 9:00 AM EST to 5:00 PM EST. We also offer extended hours support for 24/365 coverage. Our off hour support requests are handled by our “on-call technicians” on demand. Open a support case by calling our offices at 770-447-0102 or submitting your support request online here.
Onsite Professional Services
We offer full onsite services including complete installation jobs, repair service as well as customized goal oriented end user trainings performed by experienced technicians. Our Implementation Team is engaged with clients with a full range of requirements and preparations for trouble free installation processes as soon as an Work Order is released to them. Every cables and accessories are organized and installed in profesional manners to ensure the system performance at optimized level. This unified installation method later help our support technicians identify causes when trouble shooting.
Custom Training Sessions
One of the distinctive advantages of purchasing POS system from us is the uncomparable training sessions we provide to our clients. Most of our solutions are tailored to each industries so as our training sessions. Our trainers understand the characteristics of our client's business so the features and funcationalties of the POS system training is customized for each business type. This helps our clients to quickly adapt the new system and gain competitive edges utilizing the system features comfortably.
Integration & Custom Programming Service
We believe successful Point Of Sale system is not just a combination of software and hardware sold but takes much further than that. Many internet based companies focus on selling software or hardware. At POS Unlimited, our approach is more focused on implementing these solutions to work with your business goals. An investment made to purchase a POS system must be secured so our clients can achieve the returns in business growth. Often times, we recognize the needs of custom add-ons and integration services in order to maximize the ROI (Return On Investment). If you see any needs that are not easily addressed by your current system whether it is deeper automation, advanced promotions, advanced customer loyalty, security or labor savings, we can help you get there.
Who is POS Unlimited? Why count on us? Click here to know more about us.